OUR GUARANTEE

All of our boilers are meticulously pressure tested at 40-50 psi giving our customers peace of mind. On rare occasions however, for

reasons beyond our control, things can go wrong and a boiler may leak sooner than its average life span. We will repair or replace

your boiler if it cannot be repaired, free of charge within the guarantee period. Please note, we cannot cover the costs of

removal/refitting and transport of your boiler, and you must get the boiler to us (carriage can be arranged at customers expense)

All of our stainless steel boilers come with a 5 year guarantee, and our mild steel boilers come with a 2 year guarantee.

** If you think your new boiler is leaking, you must contact us or your fitter before removing it**

You must follow all terms of this guarantee.

The guarantee will be void if;

1. The boiler is overheated, possibly due to a blockage or build up of sediment in the system. The boiler must have sub boiling

point water moving through it.

2. You do not use a corrosion inhibitor in the water supply.
3. Over firing your cooker.
4. Water/chemical damage as a result of using high sulphur fuels, allowing water to sit on the boiler surface by condensation

(when not in use, leave the door slightly open to dry out) or burning wet fuel.

5. Use any kind of fuel not recommended by the cooker’s manufacturer.

You or you fitter must before installation;

1. Compare all dimensions and tolerances between the new replacement boiler and the original damaged boiler to ensure it

wil fit

2. Check for any damage or cracks on the surface of the boiler and on the external flow and return collars that may have

resulted from transport.

If there is any issue described in the above points, you must contact us immediately.